Help Center
Everything you need to know about Seconds — grouped for everyone, for creators, and for fans.
For all Users
The basics — what Seconds is, your account, privacy, and staying safe.
- What is Seconds?Pay-per-second video calls with creators — no subscriptions, no bundles.
- Creating an account & signing inSign up with your phone or email, and how to get back in.
- Staying safe on SecondsEncryption, recording consent, and how to report or block someone.
- Is Seconds an adult site?No. What we host, what we can't see, and what we moderate — in plain terms.
- Your privacy & your dataWhat we collect, what we can't see, and how to exercise your rights.
For Creators
Approve fans, set their per-second rate, and get paid for your time.
- Becoming a creatorFrom sign-up to verification to approving your first fan.
- Setting your per-second ratePick a fan's rate when you approve them — $0.01/sec to $10.00/sec, private to the two of you.
- Approving call requestsHow requests work, assigning a rate, and declining or muting a fan.
- Getting paidYour 70% share, the hold period, payouts via Trolley, and taxes.
For Fans
Request a creator, set up calling, and understand exactly what you pay.
- How to call a creatorRequest approval, set your max spend, add a card, then ring — step by step.
- How billing worksPer-second charges, the hold at connect, and the $0.75 call fee — explained.
- Payment methods & saved cardsAccepted cards, why your card is saved, and how to remove it.
- Refunds & disputesWhen charges are final, and how to raise a billing concern the right way.
Still need help?
We read and answer every email. For account questions, payment issues, or anything else, reach us at help@seconds.me.